Versand

Order processing times

After your order is placed, it can take up to 5 days for us to make your product(s) before they ship. We maintain some stock on specific products, but many of our products are made to order.

Free shipping & shipping costs

All orders over 100€+ qualify for free shipping. This is automatically applied at checkout. For all lesser order values, shipping is automatically calculated for your selected products based on your region. Any applicable taxes & duties shall be payable by the buyer upon receiving the package. 

Duties

All applicable duties levied by the customer's destination country must be paid by the customer upon receiving the product(s) and are additional to what is paid at checkout. Our products are currently all manufactured and shipped from Germany. As a German registered business, we are obliged to collect and remit VAT on all orders placed that will be shipped within the European Union.

Shipping costs for returns 

In the case of a return, the original shipping cost from your order will not be refunded. Buyers are responsible for all return shipping costs. Please see our Return Policy.